Need help getting your bond back?

You're moving out of your rental, but you didn't get your bond back. Now your landlord has applied to VCAT, and you don't know what to do next.

Has your landlord refused to release the whole or part of your bond after you moved out? Are you unsure whether your landlord is allowed to claim your bond for the reason they told you? Are you unsure of what the next steps are at VCAT? If your landlord has applied to VCAT to claim your bond, we can guide you through the steps involved.

Need assistance getting your bond back? We’re here to help.

What does it involve?

Start your case with us and you’ll receive free legal assistance and advice that is:

Whether it's negotiating with the landlord on your behalf, understanding mediation, or helping to prepare for VCAT, we'll do everything we can to help!

Am I eligible?

You are eligible for this service if you’re a renter living in Victoria who cannot afford to pay for a private lawyer.

Still not sure if you're eligible? Submit your case, and we’ll let you know.

Here’s the step-by-step breakdown

1. Complete our questionnaire

It is fully online and takes less than 10 minutes

2. We’ll call you

One of our friendly team will call you to discuss your situation

3. Receive your personalised legal advice

You’ll get an email outlining your rights and options

4. Help you to take the right next step

Whether that’s negotiating with your landlord or making an application to the Residential Tenancies Bond Authority, we’ll guide you in the right direction.

5. Reach a resolution at VCAT

If the claim is disputed, we’ll help you prepare for your VCAT hearing.